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PRIVACY POLICY

Privacy Policy – Liish Nail Salon

At Liish Nail Salon, we value your privacy. In this policy, we explain which personal data we collect, why we need it, and how we protect it.

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What data do we collect?

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Health information (e.g. allergies relevant to treatments)

  • Payment details (if applicable)

  • Information entered via online booking systems

  • Messages and responses via social media

  • Information shared through WhatsApp or other messaging apps

  • Reviews you leave about our salon

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Why do we collect your data?

We use your data solely for the following purposes:

  • Scheduling, confirming, and modifying appointments

  • Responding to inquiries (via phone, email, WhatsApp, or social media)

  • Administrative purposes, such as invoicing

  • Sending newsletters or promotions (only with your consent)

  • Improving our services and customer support

  • Marketing purposes, such as sharing before-and-after photos (always with your consent)

  • Managing and displaying reviews on our website or social channels

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Online bookings

When you book an appointment through an online booking system (such as Treatwell or Salonized), your data is processed through that platform. We recommend checking their privacy policy for further details.

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Social media

We are active on platforms like Facebook and Instagram. If you contact us or interact with our content via social media, we may use that data to respond and improve customer interaction.
Please note that these platforms have their own privacy policies.
If we wish to share photos of your nails on social media, we will always ask for your permission first.

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Reviews

We appreciate it when you leave a review about our salon on platforms such as Google or Facebook. These reviews are publicly visible.
If we would like to share your review on our website or social media, we will always ask for your consent. You may request removal of your review at any time.

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Data retention

We do not keep your personal data longer than necessary. For administrative purposes, we follow the legal retention period of 7 years.
Data from booking systems, WhatsApp, or reviews are stored as needed or according to the policies of the platform used.

Sharing data with third parties

We only share your data when necessary, for example with:

  • Accounting software for invoicing

  • Newsletter services (like Mailchimp, if subscribed)

  • Payment processors (such as iDEAL or PayPal)

  • Online booking platforms (like Treatwell, Salonized)

  • Messaging apps (such as WhatsApp, if used to communicate)

We never sell your data to third parties.

 

How we protect your data

We take appropriate measures to safeguard your personal information, such as:

  • Encrypting sensitive data when necessary

  • Limiting access to personal data

  • Regular updates and security checks on our systems

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Your rights

You have the right to:

  • Access, modify, or delete your personal data

  • Withdraw your consent for marketing communications at any time

  • File a complaint with the Dutch Data Protection Authority if you believe your data is not being handled properly

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Questions?

If you have questions about this privacy policy or want to access or update your data, feel free to contact us at:

info@liishnailsalon.com

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